Regional Capacity Building Programme on “Continuous Water Supply in Asian Cities”

Phase I: (27 November – 1 December 2006)

Time
Theme
Resource person
Day 1: 27 November 2006 (Monday)

Inaugural Session
0900 - 0915

· Welcome & Programme Objectives
Srinivas Chary Vedala
Director, Centre for Environment, Urban Governance, Infra Development, ASCI
0915 - 0925
Participants Introduction

0925 - 0930
Straw Poll

Module 1
Moving towards Continuous Water Supply – Need and Urgency
0930 - 1100
· Need for Continuous Water Supply
Srinivas Chary Vedala

· Discussion: Is Continuous Water Supply Achievable in Asian Cities?

· International experience -Phnom Penh
– Video presentation
1100 - 1130
TEA BREAK

Module 2
Conversion from Intermittent to Continuous Supply – Roadblocks
1130 - 1200
Key Roadblocks – Group session

1200 - 1300
Key Issues and Challenges in Achieving 24/7 Water Supply – Global and National Experience
David Foster
Advisor, Urban Governance, ASCI
1300 - 1400
LUNCH

1400 - 1530
Implementing Continuous Water Supply: Ramagundam Experience
Somarapu Satyanarayana
Ex-Chairperson, Ramagundam
1530 - 1600
TEA BREAK

1600- 1620
Conversion from Intermittent to Continuous Water Supply –Process
Srinivas Chary Vedala

1620 - 1630
· Discussion
1630 - 1800
e-seva, HMWS&SB – SWC and MCC
Field Visits
Day 2: 28 November 2006 (Tuesday)
Module 3
Technical Aspects in achieving 24/7 Water Supply
0900 – 0915
Recap of Day 1
0915 – 1045
Conversion from Intermittent to Continuous Water Supply – Technical Aspects
Anand Kumar
Project Development Specialist, Bangalore
1045 – 1100
· Discussion
1100 – 1130
TEA BREAK

1130 – 1245
Water Audit and Leak Detection Techniques
M M Pandit
Deputy Chief Engineer,
TCE Consultant Engineers, Mumbai
1245 - 1300
· Discussion
1300 - 1400
LUNCH

1400 - 1515
Transition towards Continuous Water Supply: Jamshedpur Experience
Sanjiv Paul
Managing Director, JUSCO
1515 - 1530
· Discussion
1530 - 1600
TEA BREAK

1600 - 1615
Discussion on Case Analysis

1615
24/7 Project Experience - Kukatpally
Field Visit
1800
Light & Sound Show: Golconda Fort
Day 3: 29 November 2006 (Wednesday)
Module 4
Institutions and Finances
0900 - 0915
Recap of Day 2
0915 - 1030
Institutional Principles and Options
Chris Heymans
Senior Municipal Development Specialist
Water and Sanitation Program – South Asia (WSP-SA)
1030 - 1045
· Discussion

1045 - 1115
TEA BREAK

1115 - 1230
Principles of Pricing: Metering, Tariff and Cost Recovery
Srinivas Chary Vedala
Director, Centre for Urban Governance, ASCI
1230 - 1300
· Rational Tariff setting – Group Session
1300 - 1400
LUNCH

Module 5
Incorporating External Intelligence
1400 - 1500
Public Private Partnerships in Urban Water Supply: Experiences and Lessons
Or
Approaches in Financing Viable and Sustainable Water Sector Projects
Dr. Anand Chiplunkar
Senior Vice President, IL&FS

Nachiket Mor
Deputy Managing Director, ICICI Bank Ltd
1500 - 1515
· Discussion

1515 - 1545
TEA BREAK

1545 - 1645
PPP framework – Lessons and Experiences from Karnataka
K A Joseph
Project Director, VEOLIA
1645 - 1700
· Discussion

1700 - 1800
Enterprise Wide IT Solutions for Effective Service Delivery – Experiences from NWSDB
Y Subrahmanyam
CEO, CoOptions Technologies Ltd
1800 - 1815
· Discussion

Day 4: 30 November 2006 (Thursday)
Module 6
Managing the Transition –Organizational Readiness
0900 - 0915
Recap of Day 3
0915 - 1100
Managing the Transition – Organizational Development
Karuna Gopal
Director, Confluence Consulting
1100 - 1115
· Discussion

1115 - 1145
TEA BREAK

1145 -1245
Moving towards Continuous Water Supply – Experiences of Delhi Jal Board (Delhi Water Utility)
Mr. Ashish Kundra
Additional Chief Executive Officer,
Delhi Jal Board
1245 - 1300
· Discussion
1300 -1400
LUNCH

Module 7
Managing the Transition – Redefining Relationships
1400 - 1500
Customer Relation Management
Dr. B Kinnera Murthy
Dean of Training and Conferences, ASCI
1500 - 1515
· Discussion
1515 - 1545
TEA BREAK

1545 – 1700
Strategic Communication for Creating Enabling Environment for Change
Srinivas Chary Vedala
1700 – 1745
· Strategic Communication - Case analysis: Group session
2000
Farewell Dinner
Day 5: 1st December 2006 (Friday)
Module 8
Action Plan for Change
0900 - 0915
Recap of Day 4
0915 – 1015
Case Analysis – Group Work

1015 - 1045
TEA BREAK

1045 - 1300
Case Analysis Presentations by participants

Valedictory
1300 - 1315
Review of the Programme, Feedback, Wrap Up
Srinivas Chary Vedala
1315 - 1415
LUNCH

1415 – 1445
Briefing to the Participants about the Training Module at Singapore

1445
Distribution of Passports and Foreign Exchange to participants


Phase II: (4 December – 8 December 2006)

Date
Time
Topic
Proposed Lecturer
Venue
2nd Dec
Arrival at Singapore at early hours
3rd Dec
Sight Seeing for Participants
4th Dec
0900-1030
Courtesy Call to CE/ACE
CE Mr Khoo Teng Chye/ ACE Chan Yoon Num
Board Room
SP Building

1030-1100
Tea Break

1100-1230
The Singapore Experience in Integrated Water Resource Management
Ong Ho Sim
Board Room
MD SUI
SP Building

1230-1330
Lunch Break

1330-1430
Visit to Singapore Power's Customer Service Centre
(tbc)
Customer Service Centre




SP Building

1430-1530
PUB's Strategies in Water Sustainability for Singapore
George Madhavan
Board Room (tbc)

Dy Director (CD)
SP Building

1530-1600
Tea Break

1600-1700
Water Resources Management Planning and Policy
Ngaim Hai Guan
Board Room (tbc)


Dy Director (PP)
SP Building